How to Import Calls in a Folder Data from Gong into Google Sheets

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using Coefficient google-sheets Add-in (500k+ users)

Learn how to import Gong Calls in a Folder data into Google Sheets using Coefficient for better call categorization analysis, content organization, and specialized call segment reporting.

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How to Import Calls in a Folder Data from Gong into Google Sheets
- Step-by-Step Guide to Import Gong Calls in a Folder into Google Sheets

Importing Gong Calls in a Folder data into Google Sheets helps teams analyze call categories, track themed conversation segments, and optimize content organization. Coefficient makes this process seamless and automatic.

This guide will show you how to import your Gong Calls in a Folder data into Google Sheets using Coefficient.

TLDR

Step 1:

Step 1. Open Google Sheets > Extensions > Add-ons > Get add-ons > Install Coefficient from Google Workspace Marketplace.
Step 2:

Step 2. Connect your Gong account and select the Calls in a Folder object to import.
Step 3:

Step 3. (Optional) Enable auto-refresh to keep your categorized call data updated automatically.

Step-by-Step Guide to Import Gong Calls in a Folder into Google Sheets

Step 1: Install Coefficient and Connect Your Gong Account

Start by installing the Coefficient add-on in your Google Sheet:

Open Google Sheets and create a new spreadsheet (or use an existing one).
Click on Extensions > Add-ons > Get add-ons in the top menu.
Search for “Coefficient” in the Google Workspace Marketplace.
Click on Coefficient and press Install, then follow the prompts to complete installation.
Once installed, click Extensions > Coefficient > Launch to open the Coefficient sidebar.

Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Import Gong Calls in a Folder Data

Now that you’ve launched Coefficient, it’s time to connect to Gong and import your Calls in a Folder data:

In the Coefficient sidebar, click on “Import Data.”
Under “CRM & Sales,” select “Gong” as your data source.
Follow the authorization prompts to connect your Gong account.
Once connected, select “Calls in a Folder” from the available objects.
Select the specific folder you want to analyze or configure filters as needed.
Click “Import” to bring your Calls in a Folder data into your Google Sheet.

CRM and sales connectors like Salesforce, HubSpot, Pipedrive, and Gong shown in list view.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Gong Calls in a Folder data up to date automatically:

Click on the refresh icon next to your imported data.
Select “Auto-refresh” from the dropdown menu.
Choose your preferred refresh frequency (hourly, daily, or weekly).
Click “Save” to confirm your auto-refresh settings.

Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Gong Objects

Users
Workspaces
Calls
Scorecards
Folders
Calls in a Folder
Logs

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Frequently Asked Questions

How to get Calls in a Folder from Gong?

In Gong, you can access calls within a specific folder by navigating to the Library section and opening the desired folder. While this works for basic browsing, Coefficient allows you to import your Calls in a Folder data into Google Sheets for more detailed analysis of categorized calls across multiple dimensions.
How do I get a list of Calls in a Folder in Gong?

Gong’s interface shows calls within folders with limited sorting options. For more comprehensive analysis, Coefficient enables you to import a complete list of Calls in a Folder into Google Sheets with all associated metadata, including call metrics, participant information, and tracking data for better category-specific reporting.
How do I download Calls in a Folder data from Gong?

Manually exporting categorized call data from Gong typically involves multiple steps and limited customization options. With Coefficient, you can import your Calls in a Folder data directly into Google Sheets with precise control over which metrics to include and how to organize the information for optimal analysis.
How to automate importing Gong Calls in a Folder to Google Sheets daily?

Manual exports of folder-specific call data quickly become outdated as new calls are categorized. Coefficient solves this by offering scheduled auto-refresh functionality. Set up a daily refresh schedule in the Coefficient sidebar, and your Calls in a Folder data will automatically update in your Google Sheet without any manual intervention.
How to send email alerts about Calls in a Folder data from Gong?

Monitoring category-specific call trends typically requires regular manual reporting. With Coefficient, you can set up automated email alerts based on your imported Calls in a Folder data. Configure triggers for new additions, specific metrics thresholds, or pattern changes to ensure stakeholders receive timely insights about important call categories automatically.