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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
Salesforce Maps has significant field limitations that prevent combining visit tracking data with layer attributes in unified reports, blocking comprehensive territory analysis.
Here’s what these limitations are and how to eliminate them for complete field service time tracking analysis.
Native Maps reporting blocks cross-object field relationships
Salesforce Maps cannot display visit tracking fields like check-in time and duration alongside marker layer attributes like territory colors and geographic boundaries. The platform also blocks calculated duration fields that reference both temporal and spatial data, and prevents historical visit data from being aggregated with current territory information in Salesforce reports.
How to make it work
Step 1. Import all available fields without restriction using Coefficient.
Coefficient eliminates these field limitations by importing complete datasets from both visit tracking and marker layer objects. You get access to all fields that Maps reports cannot display, including custom fields and complex attributes.
Step 2. Create unlimited calculated fields for comprehensive analysis.
Build calculated fields for visit duration, territory performance metrics, and geographic analysis using spreadsheet formulas. Unlike Maps’ restrictions, you can create any calculation that references multiple data dimensions simultaneously.
Step 3. Establish complex field relationships through lookup functions.
Use VLOOKUP, INDEX/MATCH, and other spreadsheet functions to create field relationships that Salesforce Maps cannot support. Connect visit duration data with territory color attributes, geographic assignments, and performance metrics.
Step 4. Build field service time tracking analysis across multiple dimensions.
Create reports showing metrics like “Average Visit Duration by Territory Color” that Maps simply cannot generate. Analyze rep performance across geographic regions, time periods, and territory characteristics simultaneously.
Step 5. Set up automated field updates and calculations.
Configure scheduled refreshes to maintain current data while preserving your calculated fields and relationships. New visit data automatically flows through your duration calculations and territory analysis.
Remove platform field limitation barriers
This approach provides comprehensive rep activity reporting that overcomes Salesforce Maps’ inherent field restrictions, delivering the multi-dimensional analysis you need for effective territory management. Start building your unrestricted field analysis today.
