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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
NetSuite crashes during peak business hours when everyone tries to generate reports simultaneously. Scheduling your report refreshes during off-peak times eliminates these performance issues and ensures your data is ready when you need it.
Here’s how to set up automated report scheduling that operates independently of NetSuite’s web interface and avoids system overload.
Schedule off-peak report refreshes using Coefficient
Coefficient ‘s NetSuite report scheduling directly addresses peak hour performance issues by enabling off-peak data refresh timing. The automated scheduling system operates independently of NetSuite’s user interface, reducing system load during critical business hours.
How to make it work
Step 1. Configure off-peak refresh timing.
Set up your imports to refresh during early morning, late evening, or weekend hours using Coefficient’s automated scheduling feature. This ensures fresh data is available when your team arrives without impacting peak usage periods.
Step 2. Stagger multiple report refreshes.
Schedule different reports to refresh at different times to distribute API load across NetSuite’s 15 simultaneous RESTlet call limit. This prevents overwhelming the system with concurrent requests.
Step 3. Use timezone-based scheduling.
Align your refresh schedule with your business operations timezone. Morning executive dashboards can refresh at 5 AM, while end-of-day operational reports can update after business hours.
Step 4. Create report cache with historical data.
Maintain historical snapshots alongside current data in Google Sheets. This creates a reliable backup system and enables trend analysis without additional NetSuite queries.
Step 5. Set up automated retry logic.
Coefficient handles temporary NetSuite unavailability with built-in retry mechanisms. The 7-day authentication refresh cycle ensures consistent connectivity without manual intervention during critical periods.
Eliminate peak hour performance issues
RESTlet API calls operate independently of NetSuite’s web interface, completely bypassing UI-related crashes. Your reports refresh reliably in the background, and your team gets predictable access to current data without system slowdowns. Start scheduling your NetSuite reports today.
