Real-time inventory sync between NetSuite and CRM product catalogs often fails due to API limitations and sync loop prevention challenges. Sales teams need current inventory data, but continuous sync operations overwhelm NetSuite’s API rate limits.
Here’s how to provide sales teams with current inventory data without the complexity of continuous real-time sync.
Get flexible inventory updates without API overload using Coefficient
Coefficient provides superior inventory level synchronization compared to traditional real-time sync solutions. You get flexible refresh options and direct access to NetSuite’s inventory data without the API limitations that plague continuous sync operations.
This eliminates sync loop prevention challenges while ensuring CRM teams have access to current inventory information when they need it.
How to make it work
Step 1. Choose your inventory update frequency.
Use manual refresh for immediate inventory checks during sales calls, or set up automated scheduling (hourly, daily, weekly) to keep CRM product catalogs current. This respects NetSuite’s API rate limits without sacrificing data freshness when sales teams need it most.
Step 2. Import comprehensive inventory data with Records & Lists.
Access item records with complete inventory fields including available quantity by location, committed quantities, on-order amounts, and reorder points. This gives sales teams the full inventory picture they need for accurate customer commitments.
Step 3. Filter inventory by location for multi-location businesses.
Use AND/OR logic filtering to show inventory data by specific locations, perfect for businesses that need location-specific product catalogs in their CRM. Sales teams see only relevant inventory for their territory or customer base.
Step 4. Create advanced inventory queries with SuiteQL.
Write complex inventory analysis queries: SELECT item.itemid, item.displayname, inventorybalance.quantityavailable, inventorybalance.location FROM item JOIN inventorybalance ON item.id = inventorybalance.item WHERE inventorybalance.quantityavailable > 0. This shows only items with available inventory across all locations.
Keep inventory data current without breaking your API
Real-time inventory sync doesn’t require continuous API polling. Flexible refresh options give sales teams current data when they need it without overwhelming your systems. Start building your efficient inventory sync today.