Fix Salesforce report subscription API changes breaking emails in Summer 24

using Coefficient excel Add-in (500k+ users)

Resolve Salesforce Summer 24 API changes breaking report subscription emails with a resilient alternative solution.

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API changes in Salesforce Summer 24 that break report subscription emails highlight a key limitation of native functionality – dependency on platform-specific APIs that can change without warning. These disruptions leave teams without critical automated reporting while waiting for fixes.

Here’s a solution that uses more stable APIs and provides protection against future API modifications.

Build API-resilient report automation using stable Salesforce endpoints with Coefficient

CoefficientSalesforceSalesforceprovides a solution that’s more resilient to API disruptions because it uses standardREST and Bulk APIs for data access. These APIs are more stable and less likely to experience breaking changes compared to the platform-specific APIs that power nativeemail subscriptions.

How to make it work

Step 1. Connect using stable Salesforce API endpoints.

Install Coefficient and authenticate with your Salesforce org. The connection uses well-established, backwards-compatible Salesforce REST and Bulk APIs that are designed for external integrations and are less likely to experience breaking changes during platform updates.

Step 2. Import reports through resilient API connections.

Use Coefficient’s “From Existing Report” feature to access the same report data that was disrupted by API changes. The import functionality uses stable API endpoints that maintain backwards compatibility, providing protection against the type of API modifications that broke Summer 24 email subscriptions.

Step 3. Set up automated refreshes independent of Salesforce email APIs.

Configure refresh schedules that pull data directly through stable APIs without depending on Salesforce’s email infrastructure. Choose from hourly intervals (1, 2, 4, 8 hours), daily, or weekly frequencies. The data refresh process is completely independent of the APIs that control native email subscriptions.

Step 4. Configure email delivery through external systems.

Set up email alerts that route through Google Sheets or Excel’s email systems rather than Salesforce’s email infrastructure. This approach eliminates dependency on Salesforce email APIs that are vulnerable to platform modifications and provides more reliable message delivery.

Protect against future API disruptions

BuildThis solution offers protection against future API changes while providing enhanced reporting capabilities that exceed native Salesforce subscriptions.your API-resilient reporting system and eliminate vulnerability to platform API modifications.

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