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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
Salesforce’s login date filters reject null values, making it impossible to extract unused accounts through standard reporting when you need to identify accounts that have never been accessed.
Here’s how to extract comprehensive lists of created but unused accounts using spreadsheet-based analysis that naturally handles empty login timestamps.
Extract unused accounts naturally using Coefficient
CoefficientSalesforceSalesforcesolves this by accepting and filtering null login dates naturally through spreadsheet-based analysis. Unlike nativefilters that won’t accept null values for login dates, Coefficient’s spreadsheet environment naturally handles empty login timestamp cells, enabling comprehensive extraction of created but unused accounts for security compliance and license optimization throughintegration.
How to make it work
Step 1. Import User object without filter constraints.
Pull all User records including Id, Username, Email, IsActive, LastLoginDate, and CreatedDate fields. This gives you the complete dataset without login date filter constraints that would exclude unused accounts from your analysis.
Step 2. Filter for created but unused accounts with timeline analysis.
Apply conditions where IsActive = TRUE AND LastLoginDate is null, then sort by CreatedDate to prioritize oldest unused accounts. Add account age calculation usingto show how long accounts have remained unused.
Step 3. Implement advanced unused account analysis.
Cross-reference with Permission Set assignments to identify high-risk unused accounts, include Profile.Name to analyze which user types are most commonly unused, and create aging buckets (30 days, 60 days, 90+ days unused) for prioritized cleanup efforts.
Step 4. Set up automated maintenance workflows.
Schedule daily imports to maintain current unused active accounts lists, configure Slack notifications when new unused accounts are created, and export cleanup recommendations back to Salesforce with specific deactivation priorities based on account age and risk level.
Extract your unused accounts today
Start extractingThis approach enables comprehensive extraction of created but unused accounts while naturally handling empty login timestamp data that standard filters reject.your complete unused account data without null value limitations today.
