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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
When NetSuite data connections fail, Excel pivot tables typically display #REF! errors, show outdated data, or become completely non-functional because they lose their data source reference.
Here’s what causes these failures and how to create reliable data connections that keep your pivot tables working even when connection issues occur.
Build persistent data ranges that keep pivot tables functional during connection issues
Manual NetSuite connections are vulnerable to failures from authentication timeouts, API limits, network issues, or NetSuite maintenance windows. Coefficient addresses pivot table reliability through persistent data ranges and automatic retry logic that maintains data availability.
How to make it work
Step 1. Create stable Excel ranges using the Records & Lists import method.
This method provides the most reliable data source for pivot tables. Even if a scheduled refresh fails, your pivot table continues displaying the last successful data import rather than breaking entirely.
Step 2. Set up refresh schedules during low-traffic periods to avoid API conflicts.
NetSuite allows only 15 simultaneous API calls (plus 10 per SuiteCloud Plus license). Schedule your data refreshes during off-peak hours to minimize the chance of hitting these concurrent user limits.
Step 3. Create pivot tables from Coefficient import ranges rather than direct NetSuite connections.
Point your pivot tables to the Excel ranges where Coefficient imports NetSuite data. This creates a buffer layer that protects your pivot tables from direct connection failures.
Step 4. Monitor refresh status through Coefficient’s sidebar notifications.
Unlike direct NetSuite connections that often fail silently, Coefficient provides clear error messages when refresh issues occur. You’ll know immediately if authentication needs renewal or if API limits are causing problems.
Step 5. Take advantage of automatic retry logic and authentication management.
When NetSuite API calls fail due to temporary issues, Coefficient automatically attempts to restore the connection without manual intervention. The 7-day re-authentication cycle provides advance warning before connections expire.
Transform unreliable connections into dependable analytical tools
This systematic approach to connection management ensures your pivot tables remain functional and provide consistent analytical insights from your NetSuite data. Build reliable NetSuite pivot tables today.
