How to Import Call Disposition Data from Outreach into Excel

using Coefficient excel Add-in (500k+ users)

Learn how to import your Outreach Call Disposition data into Excel using Coefficient for detailed outcome tracking.

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Importing Call Disposition records from Outreach into Excel gives you a clear picture of call outcomes so you can optimize follow-up strategies. This guide walks through installation, selection, import, and scheduling with Coefficient.

TLDR

  • Step 1:

    Step 1. In Excel, go to Insert → Get Add-ins → My Add-ins, search “Coefficient” and install.

  • Step 2:

    Step 2. Open Coefficient, choose “Import from Objects”, and pick “Call Disposition” under Outreach.

  • Step 3:

    Step 3. Apply filters on disposition type or date, then click “Import”.

  • Step 4:

    Step 4. (Optional) Enable auto-refresh to keep disposition data current.

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Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

What Outreach Objects Are Available?

Account

  • Opportunity
  • Sequence
  • Call Disposition
  • Call Purpose
  • Compliance Request
  • Content Category
  • Content Category Membership
  • Content Category Ownership
  • Duty
  • Email Address
  • Event
  • Favorite
+21 more

Frequently Asked Questions

  • How do I filter specific dispositions?

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    Use Coefficient’s filter panel to include only the disposition types you need before importing.

  • Can I see historical dispositions?

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    Yes—set date filters to pull in past records across any period supported by Outreach’s API.

  • Will frequent refreshes hit API limits?

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    Coefficient batches calls and respects Outreach’s rate limits; reduce refresh frequency if you see warnings.

  • Can I chart disposition trends?

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    Import into Excel, then use pivot tables or charts to visualize how dispositions change over time.

  • What if my authentication expires?

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    Reauthorize in the Coefficient pane’s account settings and then rerun your import.

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