)
Written by
Table of Contents
“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
HubSpot workflows frequently error when processing phone numbers with parentheses, hyphens, periods, or spaces because the limited string functions can’t reliably handle character removal and replacement. These errors break automation and leave phone numbers inconsistently formatted.
You’ll learn how to eliminate special character formatting errors using robust spreadsheet functions that handle any character combination reliably.
Eliminate special character errors using Coefficient
CoefficientHubSpotHubSpotprevents special character formatting errors through robust spreadsheet functions. Connectphone data to spreadsheets, use SUBSTITUTE and REGEXREPLACE functions for reliable character handling, add error checking, then export clean data back to.
How to make it work
Step 1. Import HubSpot phone data with special characters.
Pull in contact data with phone numbers containing parentheses, hyphens, spaces, and other formatting characters that cause workflow errors.
Step 2. Remove special characters with SUBSTITUTE functions.
Chain multiple SUBSTITUTE functions to handle any character combination: =SUBSTITUTE(SUBSTITUTE(SUBSTITUTE(SUBSTITUTE(A2,”(“,””),”)”,””),” “,””),”-“,””). This reliably removes parentheses, spaces, and hyphens without errors.
Step 3. Use REGEXREPLACE for advanced character pattern removal.
In Google Sheets, apply regex patterns: =REGEXREPLACE(A2,”[^0-9+]”,””). This removes all non-numeric characters except plus signs, handling edge cases that break HubSpot workflows.
Step 4. Add error checking and validation before formatting.
Check phone number format before processing to prevent errors. Use length validation and character checks to ensure clean data before applying final formatting and exporting to HubSpot.
Transform error-prone formatting into reliable automation
Start preventingThis approach handles any input format consistently, processes thousands of malformed phone numbers simultaneously, and includes fallback logic for edge cases. You eliminate workflow maintenance burdens entirely.special character errors today.
