How Can I See How Many Dynamic Dashboards My Salesforce Org Has?

Last Modified: February 20, 2024 - 8 min read

Krishna Bheda

Dynamic dashboards give Salesforce users personalized insights based on their roles and needs.

But do you know how many dynamic dashboards you have in your Salesforce org, and what your limits are?

In this article, you’ll find a step-by-step guide to discovering your Salesforce dynamic dashboards, troubleshooting some common issues with managing several at once, and tips on making the most of them.

New to Salesforce Dynamic Dashboards? Start with How to Create a Salesforce Dynamic Dashboard with our ultimate guide!

Understanding Dynamic Dashboards in Salesforce

Salesforce dynamic dashboards respond to user interaction, providing an immersive and personalized experience.

Unlike their standard counterparts, dynamic dashboards empower users to take on various roles as they navigate through insights.

So, whether you’re a sales manager assessing team performance or a marketing strategist analyzing campaign metrics, dynamic dashboards adapt to your needs, offering a dynamic canvas for data exploration.

5 Benefits of Creating and Tracking Salesforce Dashboards

Here are some key benefits of both creating and tracking your dashboards:

Flexibility

One of the primary benefits of creating Salesforce dynamic dashboards is their flexibility. Users can customize the view, selecting the metrics and key performance indicators (KPIs) most relevant to their role or current objectives. This adaptability ensures the dashboard is a versatile tool for professionals across different departments.

Interactivity

Unlike traditional dashboards, dynamic dashboards invite user interaction. With the ability to drill down into specific data points, apply filters, and explore trends in real-time, users can actively engage with the information presented. This interactivity transforms data analysis into a collaborative and exploratory process.

Resource Optimization

A significant benefit of tracking Salesforce dashboards is optimizing all resources. By knowing the exact count of dynamic dashboards, administrators can better allocate dashboard creation efforts, ensuring that each dashboard serves a purpose and aligns with organizational goals.

Performance Monitoring

Monitoring the number of dynamic dashboards facilitates performance analysis. Administrators can identify which dashboards are frequently accessed and which may require enhancements. This proactive approach ensures users have a seamless and responsive experience when interacting with dynamic dashboards.

Troubleshooting and Maintenance

If users encounter issues or errors, administrators can quickly identify and resolve them, maintaining a seamless user experience. Regular maintenance becomes more efficient, contributing to the overall health of the Salesforce environment.

Step-by-Step Guide to Count Dynamic Dashboards

Now that we understand the significance of dynamic dashboards in Salesforce let’s break down the process of counting them within your Salesforce org for better management.

Creating a Salesforce report is the easiest way to have a numbered list of your dashboards.

As you dive into our written tutorial, feel free to reference our visual guide as well:

Step 1: Create a Custom Report Type

Before you create a report for dynamic dashboards, you must create a custom report type for ‘dashboards’ in your Salesforce list to work on while generating a report.

Start by navigating to ‘Setup’ and clicking on the Gear icon. 

Navigating to ‘Setup’ in Salesforce via the Gear icon

In the search bar on the setup homepage, search and click on ‘Report Types’

Searching for ‘Report Types’ in Salesforce Setup

This option will redirect you to the Report Types page. Here, navigate to the button ‘New Custom Report Type’ and click on that option.

Displaying the Report Types page in Salesforce

Select ‘Dashboards’ as your primary object in the new custom report types window. You can fill in the labels and descriptions as you see fit.

Select the option ‘Deployed’ and click on ‘Next.’

Selecting ‘Dashboards’ as the primary object in Salesforce report types

In the final step for creating a new custom report type, define your reports’ record sets. Here, you can relate the primary object (Dashboards) to any other standard or custom object.

Click on ‘Save’ when you’re done!

Choosing the ‘Deployed’ option and proceeding in Salesforce dashboard report setup

Step 2: Create a New Report

Once you create a new report type, navigate to Salesforce home and the ‘Reports’ tab.

After it loads, click ‘New Reports’ to create a report describing and numbering your Salesforce dynamic dashboards.

Defining report record sets in Salesforce

A pop-up window will open to create a new report.

In the category list, navigate to â€˜Other Reports’ select your newly created ‘Dashboards’ custom category from the available list, and click on ‘Start Report’

Saving the custom report type in Salesforce

A new report will be generated. Click on ‘All Dashboards’ to see a comprehensive report on the number of your dashboards and types.

 Navigating to the ‘Reports’ tab in Salesforce

Step 3: Add Related Columns

In the Fields tab, add columns like Title and Dashboard Running User to see more information and permission types on your Salesforce dashboards.

Creating a new report in Salesforce

Step 4: Filter for Dynamic Dashboards

The final step to get a complete list of your dynamic Salesforce dashboards is to add relevant filters.

Navigate to the ‘Filters’ section in the Fields tab and search for your filters. In the case of dynamic dashboards, the most useful filter is ‘Dashboard Running User,’ which will help you filter out dashboards with dynamic user permissions.

Selecting the custom ‘Dashboards’ category in Salesforce reports

In this filter, add two Values for ‘Run as logged-in user’ and ‘Let authorized users change running user.’ These two values are what determine a dynamic dashboard based on permissions given.

Click on ‘Apply’ and you’re done!

Viewing all dashboards for a comprehensive report in Salesforce

With all these filters applied, you can only see a list of dynamic dashboards linked to your Salesforce account.

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Adding Title and Dashboard Running User columns in Salesforce report

In this example, we only had one, but regardless of the number, your dashboards will be shown numbered, with titles and details, ready to be tracked and reviewed!

Troubleshooting Common Issues in Salesforce Org Management

Encountering issues while accessing or running dynamic dashboards in Salesforce can be frustrating, so here are some prevalent issues and step-by-step resolutions:

‘Insufficient Privileges’ Error

When attempting to access a dashboard, this error may appear for users with specific licenses (Chatter, Force.com Lightning Platform, Customer Portal, Company Community Portal, Partner Portal). The error may arise for non-dynamic dashboards if the running user has a license type different from the accessing user’s.

Solution: Provide the user with permission to ‘Manage Dashboards in Public Folders’. For specific dashboards:

In Salesforce Classic mode:

  1. Access the dashboard and click Edit.
  2. Next to ‘View dashboard as,’ select ‘Run as a specified user,’ enter a user with a Salesforce Platform license, and click Save.
  3. Finally, select ‘Run as logged-in user’ and click OK.

In Salesforce Lightning mode:

  1. Access the dashboard and click Edit.
  2. Click the Edit Dashboard Properties icon, choose ‘Another person’ under ‘View dashboard as,’ enter a user with a Salesforce Platform license, and click Save

Running User Permission Issue

The running user for a dashboard lacks the necessary permission to run reports, resulting in an error.

Solution:

  1. Go to the dashboard with the error and click Edit.
  2. Identify the running user in the Dashboard Properties.
  3. Find the user’s profile and navigate to the “General User Permissions” section.
  4. Ensure that the “Run Reports” permission is enabled.

Inactive Running User

The running user for a dashboard is inactive, causing an error.

Solution: Select an active user for the dashboard by:

  1. Accessing the dashboard.
  2. Clicking Edit.
  3. Choosing an active user in the ‘Running User’ settings.

4 Tips for Efficient Salesforce Dashboard Management

Here are some key tips to enhance the efficiency of your Salesforce dashboards:

Create Unified, Role-Based Dashboards

Rather than crafting multiple dashboards for different access levels, consider developing a single dynamic dashboard that caters to various user roles.

For instance, the CEO might require a comprehensive overview, while department heads may only need insights specific to their domains. Utilize dynamic components to customize data visibility based on user roles, providing a unified yet tailored experience.

Optimize Dynamic Dashboards Limit

Salesforce limits the number of dynamic dashboards you can create, varying with different editions.

Familiarize yourself with these limitations, such as five dynamic dashboards for Enterprise Edition, 10 for Performance and Unlimited Editions, and three for Developer Edition. If your organizational needs surpass these limits, consult your Salesforce account executive to explore options for increasing the limit as a paid feature.

Regular Review and Cleanup

Periodically review your dynamic dashboards to identify and remove outdated or underutilized ones. Consider conducting regular sessions to gather user feedback and adjust dashboard content accordingly.

Provide User Training

Ensure that users are familiar with dynamic dashboards’ features and interactivity options. Conduct training sessions to educate users on customization, filtering, and drill-down functionalities.

Final Word

As you begin this data-driven journey of Salesforce dashboard management, elevate your experience with Coefficient, seamlessly integrated with Salesforce.

Coefficient transforms data management into a collaborative and real-time experience. We’re talking about seamless data integration to spreadsheets and other CRMs, instant Slack and email alerts, team notifications, and the ability to act swiftly on new opportunities.

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Krishna Bheda Growth Marketer
Krishna Bheda is a growth marketer passionate about B2B SaaS and PLG. Specifically, Coefficient's ability to automate data and empower individuals to accelerate analyses and strategy, hits close to home. With a background in Economics and Statistics, working in the data space is a dream.
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