How to Setup Sales Forecasting in Salesforce

Published: June 2, 2025

down-chevron

Frank Ferris

Sr. Manager, Product Specialists

Desktop Hero Image Mobile Hero Image

Sales forecasting in Salesforce helps teams predict revenue and plan resources. It’s a critical function for sales operations and business planning. But traditional Salesforce forecasting comes with limitations that RevOps teams increasingly find restrictive.

Limitations of using Salesforce forecasting

Salesforce’s native forecasting tools offer basic functionality. They fall short for modern sales teams.

  • The rigid reporting structure creates the first major hurdle. Salesforce forecasts follow predetermined formats that don’t always align with how your team actually sells. You’re stuck with their template, not yours.
  • Customization constraints frustrate RevOps professionals daily. Want to create custom forecast formulas that reflect your unique sales process? Good luck. Salesforce limits your ability to tailor calculations to your specific business logic without significant development work.
  • Admin dependencies create bottlenecks. Nearly every meaningful change requires Salesforce administrator support, creating delays when you need to adjust forecasts quickly. This dependency slows response times to market changes.
  • What-if scenarios? Nearly impossible. The native tools don’t allow sales leaders to model different outcomes based on variable inputs. This inability to run simulations hampers strategic planning.
  • Perhaps most limiting is the data isolation problem. Salesforce forecasting exists in a silo, with no easy way to blend external data from marketing, product usage, or customer success systems. This creates a partial view of your revenue picture when you need the complete story.

These limitations explain why many RevOps teams have begun exploring alternatives that leverage the flexibility of spreadsheets while maintaining connection to live Salesforce data.

Forecasting categories in Salesforce

Salesforce organizes forecasts into specific categories that classify opportunities based on their likelihood to close:

  • Pipeline – Early-stage opportunities not yet included in commit forecasts
  • Best Case – The total potential value if all things go perfectly
  • Commit – Opportunities with high confidence of closing
  • Closed – Deals that have successfully closed
  • Omitted – Opportunities excluded from forecasting calculations

These categories help sales managers assess the health of their pipeline and predict revenue with varying degrees of confidence. Teams can customize which categories appear in their forecasts based on their sales methodology.

How to setup forecasting in Salesforce

Setting up basic forecasting in Salesforce requires admin privileges and careful planning. Here’s a streamlined process:

  1. Enable forecasting. Navigate to Setup > Forecasts > Settings and click “Enable Forecasts.”
  1. Select your forecast type. Choose between opportunity revenue, quantity, or product family forecasts depending on your needs.
  2. Define your forecast hierarchy. Align your forecast roles with your sales management structure.
  3. Select forecast categories. Choose which opportunity stages map to pipeline, best case, commit, and closed forecast categories.
  4. Set your display dates. Determine whether you want to forecast by month, quarter, or year.

Once configured, users can access forecasts through the Forecasts tab in Salesforce, but they’ll soon discover the limitations mentioned earlier.

How modern RevOps teams are using Coefficient for Salesforce forecasting

Forward-thinking teams have discovered a better approach. They’re keeping Salesforce as their system of record while using Coefficient to create dynamic, flexible forecasts in spreadsheets.

Coefficient bridges the gap between Salesforce data and the analytical power of spreadsheets. The results? Dramatically improved forecasting capabilities.

With Coefficient, RevOps teams can:

  1. Pull live Salesforce opportunity data directly into Google Sheets
  2. Refresh forecasts with real-time data at any moment
  3. Create custom forecast models impossible to build in Salesforce

The process is remarkably simple:

Step 1: Connect Coefficient to Salesforce

Install the Coefficient add-on in Google Sheets and authenticate with your Salesforce instance.

Step 2: Import your opportunity data

Use Coefficient’s data selector to choose exactly which Salesforce fields you need for your forecast.

Step 3: Build your custom forecast model

Create your ideal forecast logic using the full power of spreadsheet formulas. Want to apply weighted probabilities? Build multi-scenario forecasts? Blend marketing data? All possible now.

And when you’re finished, you can push your model back to Salesforce! 

Step 4: Set up automated refreshes

Schedule automatic data refreshes to keep your forecast current without manual exports.

Step 5: Share insights with stakeholders

Automatically distribute forecast updates via Slack or email to keep everyone aligned.

The true power becomes evident when teams implement advanced forecasting techniques. For example, many Coefficient users apply exponential smoothing to their Salesforce data to create more accurate predictions that account for recency bias.

Others implement forecast triangulation by comparing:

  • Rep-submitted forecasts
  • Opportunity stage-based forecasts
  • Historical conversion rates

This multi-angle approach creates more reliable projections than any single method.

One RevOps leader at a SaaS company reported: “We cut our forecast variance by 62% after moving from native Salesforce forecasting to a Coefficient-powered spreadsheet model. The ability to blend in marketing and product usage data gave us visibility we never had before.”

Take your forecasts from guesswork to guidance

Sales forecasting shouldn’t be a static report. It should be a living tool that guides decisions.

Salesforce provides the data foundation, but its native forecasting falls short for sophisticated RevOps teams. The limitations in customization, what-if analysis, and data blending create real obstacles to accurate forecasting.

Coefficient transforms this equation by connecting live Salesforce data to the flexibility of spreadsheets. The result is forecasts that evolve with your business, incorporate multiple data sources, and provide actionable insights.

Ready to revolutionize your sales forecasting? Try Coefficient and experience the power of live Salesforce data in your spreadsheets today.

FAQs

What are forecasts in Salesforce?

Forecasts in Salesforce are projections of expected sales revenue based on your pipeline of opportunities. They help sales teams predict future performance and identify potential gaps in meeting targets. Salesforce’s native forecasting tools organize these projections by time periods and forecast categories, allowing managers to track progress against goals.

What is the CRM forecast for Salesforce?

The CRM forecast for Salesforce refers to opportunity-based predictions of future sales within the Salesforce platform. These forecasts typically include pipeline value, expected close dates, probability percentages, and forecast categories. Salesforce CRM forecasts can be configured to display predictions by month, quarter, or year, and can be based on opportunity revenue, quantity, or product families.

What are forecast categories in Salesforce?

Forecast categories in Salesforce classify opportunities based on their likelihood to close, helping sales teams estimate potential revenue. The standard categories include Pipeline (early-stage opportunities), Best Case (maximum potential value), Commit (high-confidence deals), Closed (successfully won opportunities), and Omitted (excluded from forecasts). These categories can be customized and mapped to specific opportunity stages to align with your sales methodology.