Temporary solution for sending daily reports when CloudAnswers breaks with MFA

using Coefficient excel Add-in (500k+ users)

Quick temporary fix for CloudAnswers MFA failures. Implement rapid daily report distribution solution while maintaining business continuity.

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CloudAnswers just broke with your MFA implementation, and you need daily reports flowing to partners immediately while you figure out a permanent solution.

Here’s a rapid implementation plan that can restore your automated reporting within 30 minutes and maintain business continuity during the CloudAnswers outage.

Implement rapid business continuity using Coefficient

Coefficientserves as an excellent temporary solution that can be implemented quickly while CloudAnswers resolves MFA compatibility issues. The added benefit is that superior functionality may convince you to make this your permanent solution due to better reliability and enhanced features.

Coefficient handles MFA authentication seamlessly during initial setup, eliminating the profile permission conflicts that break CloudAnswers functionality while providing same-day implementation without complex configuration processes.

How to make it work

Step 1. Complete emergency setup in under 30 minutes.

SalesforceConnectthrough Coefficient’s MFA-compatible authentication system. No complex configuration or IT approval processes are required – the browser-based tool eliminates installation barriers that slow emergency implementations.

Step 2. Import critical reports immediately.

Use “From Existing Report” to quickly recreate your most important CloudAnswers reports that partners depend on daily. Focus on business-critical reports first to restore essential communications, then add secondary reports as time permits.

Step 3. Set emergency scheduling and alerts.

Configure daily refresh to maintain partner report delivery expectations. Set up basic email notifications to keep partners informed that reports are flowing again, matching existing CloudAnswers timing or improving delivery schedules as needed.

Step 4. Communicate continuity to stakeholders.

SalesforceNotify partners that automated reports are restored through the temporary system. Directconnection ensures report data matches CloudAnswers output, maintaining data consistency during the transition period.

Maintain operations while evaluating permanent solutions

Restore your automated reportingThis temporary solution maintains critical business operations while providing time to evaluate permanent alternatives, with zero cost operation and enhanced reliability that may make the switch permanent.immediately and keep business flowing smoothly.

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