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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
This partial data export issue occurs because your reporting system displays large datasets through pagination and lazy loading, but the Excel export function has a hard row limit that cuts off data at approximately 2000 rows.
The export process uses different memory allocation and file generation constraints than the display interface. Here’s how to get all your visible customer data.
Access complete customer datasets using Coefficient
Coefficient solves this missing export data problem by circumventing the export function’s limitations entirely. Rather than relying on Salesforce’s constrained export mechanism, Coefficient establishes direct API connections to pull complete customer datasets.
How to make it work
Step 1. Connect directly to your Salesforce data source.
Install Coefficient and authenticate with your Salesforce org. This creates an API-based connection that pulls data directly from the source without involving export functions.
Step 2. Import all visible customers from your report.
Use Coefficient’s “From Existing Report” option to import the same report that displays all your customers. This retrieves all 6000+ customers that appear in your report interface.
Step 3. Preserve customer order relationships.
Import related order data to maintain complete customer purchase frequency patterns that get lost in partial exports. Use object relationships to pull connected data automatically.
Step 4. Set up filtered segments for targeted analysis.
Create specific customer groups using Coefficient’s filtering without hitting global row limits. Apply complex AND/OR logic to segment customers dynamically.
Ensure complete customer visibility for accurate analysis
This approach guarantees your customer recurrence analysis includes all visible customers rather than being artificially truncated at row 2013. Get started with Coefficient to access your complete customer dataset.
