Waiting for weekly reports to discover performance issues means problems compound before you can address them. Proactive alerts catch changes as they happen, enabling immediate intervention.
Here’s how to set up intelligent monitoring that watches your key metrics and alerts your team when specific thresholds are crossed or concerning trends emerge.
Create intelligent metric monitoring using Coefficient
Coefficient’s “Cell values change” trigger monitors specific cells or ranges and sends alerts when values cross thresholds, show percentage changes, or hit new highs and lows. This transforms reactive management into predictive performance optimization.
How to make it work
Step 1. Create monitoring formulas.
Build a “Monitoring Dashboard” with calculations that track key ratios and trends. For example, create formulas like =Pipeline_Value/Quota_Target for coverage ratios, or =IF(Coverage_Ratio<3,"AT RISK","HEALTHY") for status flags that trigger alerts when performance drops below acceptable levels.
Step 2. Set up change-based triggers.
Go to Automations and create “Slack & Email Alert” with “Cell values change” as the trigger. Point it to your monitoring cells and set conditions like “when status changes to AT RISK” or “when conversion rate drops by 10%.” This catches problems before they become crises.
Step 3. Configure contextual alerts.
Include relevant context in your alert messages: current values, trend charts, and specific actions needed. For pipeline coverage alerts, show the current ratio, list deals needed to reach target, and tag the relevant managers who can take action.
Step 4. Add predictive monitoring.
Use trending formulas to alert before metrics cross thresholds. Monitor week-over-week changes, compare individual performance to team averages, and factor in seasonal patterns for more accurate early warnings.
Shift from reactive to predictive management
Proactive alerts enable interventions that can save deals, motivate reps, and optimize performance before issues impact results. Your team responds to “what’s happening now” instead of discovering problems too late. Build your proactive monitoring system today.