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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
Scheduled NetSuite exports can fail due to authentication token expiration, API rate limits, system maintenance, or permission changes. The key is having comprehensive error handling with automatic retry logic and real-time notifications when issues occur.
Here’s how to set up reliable error handling and recovery systems that keep your data flowing even when problems arise.
Set up comprehensive error handling with automatic recovery
Coefficient provides enterprise-grade error handling for NetSuite data exports with automatic retry logic, real-time failure notifications, and built-in recovery systems. Instead of building custom error handling, you get reliable monitoring that addresses NetSuite ‘s complex failure scenarios automatically.
How to make it work
Step 1. Enable automatic retry logic for temporary failures.
Built-in retry mechanisms handle temporary issues like API rate limits or brief system downtime with intelligent backoff timing. The system automatically manages authentication re-prompts when NetSuite’s 7-day token refresh cycle expires, eliminating manual intervention for common failure scenarios.
Step 2. Set up real-time failure notifications and monitoring.
Get immediate alerts when scheduled imports fail, with detailed error logging for troubleshooting and audit purposes. The system monitors NetSuite connection health in real-time and provides automatic notifications for outdated RESTlet scripts that need updates.
Step 3. Configure manual override and recovery options.
When automated systems experience issues, use on-demand refresh capabilities via on-sheet buttons or sidebar controls. You can also switch between different import methods (Records & Lists, Datasets, Saved Searches, or Reports) if one method experiences problems while others remain functional.
Step 4. Implement graceful degradation and data validation.
The system supports partial data import capabilities when some records fail, ensuring you get available data even during issues. Built-in data validation checks ensure data integrity before import completion, and detailed error tracking helps identify patterns for proactive problem resolution.
Keep your data flowing with reliable error handling
Failed exports don’t have to disrupt your operations when you have proper error handling and recovery systems in place. Focus on using your data instead of troubleshooting export failures. Set up reliable exports with comprehensive error management.
