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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
Accessing your HubSpot Tickets data in Google Sheets allows support teams to analyze customer issues, track resolution times, and identify trends that might be missed in HubSpot’s native reporting.
In this guide, you’ll learn how to create a live connection between HubSpot and Google Sheets to import and analyze your tickets data efficiently.
TLDR
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Step 1:
Install Coefficient from the Google Workspace Marketplace
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Step 2:
Connect your HubSpot account to Coefficient
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Step 3:
Select Tickets from the HubSpot objects list
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Step 4:
Choose the fields you want to import
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Step 5:
Set up auto-refresh to keep your data updated
Step-by-Step Guide to Importing HubSpot Tickets into Google Sheets
Step 1: Install Coefficient and Connect to HubSpot
First, you’ll need to install the Coefficient add-on and connect it to your HubSpot account:
- Open Google Sheets
- Click on Extensions > Add-ons > Get add-ons
- Search for “Coefficient” and install it from the Google Workspace Marketplace
- Once installed, click on Extensions > Coefficient > Launch
- In the Coefficient sidebar, click “Import Data”
- Select “HubSpot” from the list of available connectors
- Follow the authentication prompts to connect your HubSpot account
Step 2: Import HubSpot Tickets Data
Now that you’re connected, you can import your Tickets data:
- In the Coefficient sidebar, select “Import from Objects”
- From the list of available objects, find and select “Tickets”
- Choose the specific fields you want to import (e.g., Ticket ID, Subject, Status, Priority, Create Date, Owner)
- Apply any filters if needed (e.g., only open tickets, tickets created in the last 30 days)
- Click “Import” to bring the data into your Google Sheet
Step 3: Set Up Auto-Refresh (Optional)
To ensure your data stays up-to-date, set up an automatic refresh schedule:
- In the Coefficient sidebar, click on the “…” menu next to your imported data
- Select “Schedule Refresh”
- Choose your preferred frequency (hourly, daily, weekly)
- Set the specific time and days for the refresh to occur
- Click “Save” to activate the auto-refresh schedule
With auto-refresh enabled, your HubSpot Tickets data will automatically update according to your schedule, ensuring you always have the most current information for analysis and reporting.
Available HubSpot Objects in Coefficient
Coefficient allows you to import various types of data from HubSpot beyond just Tickets. Here’s a comprehensive list of available objects:
Objects
- Arr
- Billing histories
- Calls
- Clients
- Companies
- Contacts
- Contracts
- Custom objects
- Deal lists
- Dealers
- Demos
- Emails
- Leads
- Blueprints
- Carts
- Company lists
- Contact lists
- Communications
- Credit
- Deal history
- Deal split
- Deals
- Discounts
- Employees
Frequently Asked Questions
By following this guide, you can seamlessly import your HubSpot Tickets data into Google Sheets using Coefficient. This integration enables better analysis, custom reporting, and automated workflows that help your support team deliver exceptional customer service.
connecting HubSpot to Google Sheetsuploading data to HubSpotFor more information on connecting HubSpot with Google Sheets, check out our detailed resources onand.
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