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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
HubSpot’s API endpoints for customer health score data have specific limitations around historical data access and timestamp granularity, with the CS space beta feature restricting certain API calls and direct historical retrieval.
Here’s a more accessible solution that handles API complexities automatically while providing better historical data access than direct API development.
Access historical health score data without complex API development
Coefficient provides a more accessible solution for accessing customer health score historical data than direct API calls. It handles HubSpot API authentication, rate limiting, and pagination automatically while building historical datasets that HubSpot’s limited API endpoints cannot provide directly.
How to make it work
Step 1. Set up simplified API access through Coefficient.
Connect to HubSpot through Coefficient’s interface, which handles API authentication tokens, rate limiting, and pagination automatically. This eliminates the complexity of managing direct API calls while providing easier access to health score data.
Step 2. Build historical data through scheduled imports.
Since direct historical API access is limited, use Coefficient’s scheduled imports and snapshot features to build your own historical dataset over time. Configure daily or weekly snapshots to capture point-in-time health score states with preserved timestamps.
Step 3. Enable comprehensive data completeness.
Pull associated data (contact properties, deal information, engagement metrics) alongside health scores in a single operation. This provides data completeness that would require multiple endpoint requests through direct API development.
Step 4. Export cleaned data for custom applications.
Use Coefficient’s filtering capabilities to segment data by date ranges, customer types, or score thresholds, then export cleaned, timestamped data for use in custom applications or analysis tools with proper formatting and error handling.
Skip the API complexity and get better results
For teams needing programmatic access to customer health score data, Coefficient provides a more reliable and maintainable solution than building custom API integrations, especially given the current limitations of HubSpot’s CS space API endpoints. Start accessing your historical health score data without the API development overhead.
