How to fix Salesforce Data Connector connection failures after session expiration

using Coefficient google-sheets Add-in (500k+ users)

Stop Salesforce connection failures from session timeouts. Learn how to maintain persistent connections with automatic token refresh and retry logic.

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Salesforce Data Connector session expiration issues result from poor OAuth token management and lack of automatic renewal, causing frequent disconnections that disrupt automated workflows.

Here’s how to maintain persistent connections that automatically handle session management and eliminate manual re-authentication.

Maintain persistent Salesforce connections using Coefficient

Coefficient provides enterprise-grade session management with automatic OAuth token refresh, persistent connection architecture, and intelligent retry logic that eliminates connection failures from session timeouts.

How to make it work

Step 1. Set up a dedicated Salesforce integration user.

Create a dedicated user account for API integrations with appropriate permissions. Configure the integration user with maximum session timeout settings and enable “API Only User” permission to reduce security-related disconnections.

Step 2. Configure optimal session settings in Salesforce.

Set the integration user’s session timeout to maximum duration, whitelist Coefficient’s IP ranges in your Salesforce trusted IP settings, and ensure the user has consistent access without IP-based restrictions.

Step 3. Enable persistent authentication in Coefficient.

Use Coefficient’s OAuth connection process that automatically manages token refresh cycles. The platform detects approaching token expiration and renews authentication seamlessly without user intervention.

Step 4. Set up connection monitoring and alerts.

Configure monitoring alerts for connection status through Coefficient’s dashboard. If manual re-authorization is ever needed, you’ll receive clear notifications with one-click re-authorization that preserves all your existing configurations.

Step 5. Test connection stability with sandbox environments.

Use Coefficient’s sandbox environment support to test connection stability and session management in a non-production environment. This helps identify potential issues before they affect live data workflows.

Stop dealing with connection interruptions

Session expiration failures disrupt critical business processes and create gaps in automated reporting. Coefficient’s persistent connection architecture ensures your Salesforce integration remains stable across extended periods. Start maintaining reliable connections today.

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