Getting your Topics data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Topics data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Topics object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Topics data updated automatically.
Step-by-Step Guide to Importing Topics Data
Follow these steps to connect Freshdesk to Google Sheets and import your Topics data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Topics Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Topics” object from the list of available objects.
- Coefficient will show you the fields available for the Topics object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Topics data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Topics data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Time Entries Data from Freshdesk into Google Sheets
Getting your Time Entries data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Time Entries data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Time Entries object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Time Entries data updated automatically.
Step-by-Step Guide to Importing Time Entries Data
Follow these steps to connect Freshdesk to Google Sheets and import your Time Entries data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Time Entries Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Time Entries” object from the list of available objects.
- Coefficient will show you the fields available for the Time Entries object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Time Entries data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Time Entries data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Ticket Fields Data from Freshdesk into Google Sheets
Getting your Ticket Fields data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Ticket Fields data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Ticket Fields object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Ticket Fields data updated automatically.
Step-by-Step Guide to Importing Ticket Fields Data
Follow these steps to connect Freshdesk to Google Sheets and import your Ticket Fields data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Ticket Fields Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Ticket Fields” object from the list of available objects.
- Coefficient will show you the fields available for the Ticket Fields object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Ticket Fields data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Ticket Fields data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Tickets Data from Freshdesk into Google Sheets
Getting your Tickets data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Tickets data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Tickets object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Tickets data updated automatically.
Step-by-Step Guide to Importing Tickets Data
Follow these steps to connect Freshdesk to Google Sheets and import your Tickets data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Tickets Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Tickets” object from the list of available objects.
- Coefficient will show you the fields available for the Tickets object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Tickets data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Tickets data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Company Fields Data from Freshdesk into Google Sheets
Getting your Company Fields data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Company Fields data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Company Fields object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Company Fields data updated automatically.
Step-by-Step Guide to Importing Company Fields Data
Follow these steps to connect Freshdesk to Google Sheets and import your Company Fields data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Company Fields Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Company Fields” object from the list of available objects.
- Coefficient will show you the fields available for the Company Fields object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Company Fields data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Company Fields data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Solution Folders Data from Freshdesk into Google Sheets
Getting your Solution Folders data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Solution Folders data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Solution Folders object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Solution Folders data updated automatically.
Step-by-Step Guide to Importing Solution Folders Data
Follow these steps to connect Freshdesk to Google Sheets and import your Solution Folders data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Solution Folders Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Solution Folders” object from the list of available objects.
- Coefficient will show you the fields available for the Solution Folders object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Solution Folders data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Solution Folders data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Solution Categories Data from Freshdesk into Google Sheets
Getting your Solution Categories data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Solution Categories data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Solution Categories object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Solution Categories data updated automatically.
Step-by-Step Guide to Importing Solution Categories Data
Follow these steps to connect Freshdesk to Google Sheets and import your Solution Categories data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Solution Categories Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Solution Categories” object from the list of available objects.
- Coefficient will show you the fields available for the Solution Categories object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Solution Categories data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Solution Categories data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Solution Articles Data from Freshdesk into Google Sheets
Getting your Solution Articles data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Solution Articles data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Solution Articles object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Solution Articles data updated automatically.
Step-by-Step Guide to Importing Solution Articles Data
Follow these steps to connect Freshdesk to Google Sheets and import your Solution Articles data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Solution Articles Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Solution Articles” object from the list of available objects.
- Coefficient will show you the fields available for the Solution Articles object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Solution Articles data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Solution Articles data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Posts Data from Freshdesk into Google Sheets
Getting your Posts data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Posts data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Posts object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Posts data updated automatically.
Step-by-Step Guide to Importing Posts Data
Follow these steps to connect Freshdesk to Google Sheets and import your Posts data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Posts Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Posts” object from the list of available objects.
- Coefficient will show you the fields available for the Posts object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Posts data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Posts data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts
How to Import Posts Data from Freshdesk into Google Sheets
Getting your Posts data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.
This guide shows you how to import your Freshdesk Posts data directly into Google Sheets.
TLDR
-
Step 1:
Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.
-
Step 2:
Step 2. Select Import from… and choose the Posts object.
-
Step 3:
Step 3. Configure your import settings and pull the data into your sheet.
-
Step 4:
Step 4. Set up auto-refresh to keep your Posts data updated automatically.
Step-by-Step Guide to Importing Posts Data
Follow these steps to connect Freshdesk to Google Sheets and import your Posts data.
Step 1: Install Coefficient and Connect Freshdesk
First, you need to add Coefficient to your spreadsheet program.
- Open Google Sheets.
- Go to Extensions > Add-ons > Get add-ons.
- Search for “Coefficient” and install it from the Google Workspace Marketplace.
- Once installed, open the Coefficient add-on from the Extensions menu.
- Click “Import from…” in the Coefficient sidebar.
- Find and select the Freshdesk connector from the list.
- You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.

Step 2: Select and Import Posts Data
Now that you’re connected, choose the data you want to import.
- In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
- Since Freshdesk uses objects, select the option to import Objects.
- Find and select the “Posts” object from the list of available objects.
- Coefficient will show you the fields available for the Posts object. Select the columns you need.
- You can apply filters or sort the data if needed before importing.
- Click the “Import” button to pull the Posts data into your Google Sheets.

Step 3: (Optional) Set Up Auto-Refresh
Keep your Posts data current without manual effort.
- After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
- You can set your data to refresh hourly, daily, or weekly.
- Choose the schedule that best fits your needs.
- Coefficient will automatically update the data in your sheet on the chosen schedule.

Available Freshdesk Objects
- Ticket Fields
- Contacts
- Companies
- Agents
- Groups
- Roles
- Time Entries
- Conversations
- Forum Categories
- Forums
- Topics
- Posts