How to Import Contact Fields Data from Freshdesk into Google Sheets

Getting your Contact Fields data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Contact Fields data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Contact Fields object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Contact Fields data updated automatically.

Step-by-Step Guide to Importing Contact Fields Data

Follow these steps to connect Freshdesk to Google Sheets and import your Contact Fields data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Contact Fields Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Contact Fields” object from the list of available objects.
  • Coefficient will show you the fields available for the Contact Fields object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Contact Fields data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Contact Fields object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Contact Fields data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Posts Data from Freshdesk into Google Sheets

Getting your Posts data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Posts data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Posts object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Posts data updated automatically.

Step-by-Step Guide to Importing Posts Data

Follow these steps to connect Freshdesk to Google Sheets and import your Posts data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Posts Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Posts” object from the list of available objects.
  • Coefficient will show you the fields available for the Posts object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Posts data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Posts object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Posts data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Roles Data from Freshdesk into Google Sheets

Getting your Roles data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Roles data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Roles object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Roles data updated automatically.

Step-by-Step Guide to Importing Roles Data

Follow these steps to connect Freshdesk to Google Sheets and import your Roles data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Roles Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Roles” object from the list of available objects.
  • Coefficient will show you the fields available for the Roles object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Roles data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Roles object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Roles data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Forums Data from Freshdesk into Google Sheets

Getting your Forums data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Forums data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Forums object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Forums data updated automatically.

Step-by-Step Guide to Importing Forums Data

Follow these steps to connect Freshdesk to Google Sheets and import your Forums data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Forums Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Forums” object from the list of available objects.
  • Coefficient will show you the fields available for the Forums object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Forums data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Forums object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Forums data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Forum Categories Data from Freshdesk into Google Sheets

Getting your Forum Categories data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Forum Categories data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Forum Categories object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Forum Categories data updated automatically.

Step-by-Step Guide to Importing Forum Categories Data

Follow these steps to connect Freshdesk to Google Sheets and import your Forum Categories data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Forum Categories Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Forum Categories” object from the list of available objects.
  • Coefficient will show you the fields available for the Forum Categories object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Forum Categories data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Forum Categories object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Forum Categories data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Forum Categories Data from Freshdesk into Google Sheets

Getting your Forum Categories data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Forum Categories data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Forum Categories object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Forum Categories data updated automatically.

Step-by-Step Guide to Importing Forum Categories Data

Follow these steps to connect Freshdesk to Google Sheets and import your Forum Categories data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Forum Categories Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Forum Categories” object from the list of available objects.
  • Coefficient will show you the fields available for the Forum Categories object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Forum Categories data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Forum Categories object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Forum Categories data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Conversations Data from Freshdesk into Google Sheets

Getting your Conversations data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Conversations data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Conversations object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Conversations data updated automatically.

Step-by-Step Guide to Importing Conversations Data

Follow these steps to connect Freshdesk to Google Sheets and import your Conversations data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Conversations Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Conversations” object from the list of available objects.
  • Coefficient will show you the fields available for the Conversations object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Conversations data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Conversations object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Conversations data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Groups Data from Freshdesk into Google Sheets

Getting your Groups data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Groups data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Groups object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Groups data updated automatically.

Step-by-Step Guide to Importing Groups Data

Follow these steps to connect Freshdesk to Google Sheets and import your Groups data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Groups Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Groups” object from the list of available objects.
  • Coefficient will show you the fields available for the Groups object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Groups data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Groups object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Groups data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Groups Data from Freshdesk into Google Sheets

Getting your Groups data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Groups data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Groups object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Groups data updated automatically.

Step-by-Step Guide to Importing Groups Data

Follow these steps to connect Freshdesk to Google Sheets and import your Groups data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Groups Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Groups” object from the list of available objects.
  • Coefficient will show you the fields available for the Groups object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Groups data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Groups object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Groups data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more

How to Import Companies Data from Freshdesk into Google Sheets

Getting your Companies data from Freshdesk into Google Sheets is key for analysis and reporting. Coefficient makes this simple, connecting your data live.

This guide shows you how to import your Freshdesk Companies data directly into Google Sheets.

TLDR

  • Step 1:

    Step 1. Install Coefficient from the Google Sheets marketplace and connect your Freshdesk account.

  • Step 2:

    Step 2. Select Import from… and choose the Companies object.

  • Step 3:

    Step 3. Configure your import settings and pull the data into your sheet.

  • Step 4:

    Step 4. Set up auto-refresh to keep your Companies data updated automatically.

Step-by-Step Guide to Importing Companies Data

Follow these steps to connect Freshdesk to Google Sheets and import your Companies data.

Step 1: Install Coefficient and Connect Freshdesk

First, you need to add Coefficient to your spreadsheet program.

  • Open Google Sheets.
  • Go to Extensions > Add-ons > Get add-ons.
  • Search for “Coefficient” and install it from the Google Workspace Marketplace.
  • Once installed, open the Coefficient add-on from the Extensions menu.
  • Click “Import from…” in the Coefficient sidebar.
  • Find and select the Freshdesk connector from the list.
  • You’ll be prompted to log in and authorize Coefficient to access your Freshdesk account.
Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.

Step 2: Select and Import Companies Data

Now that you’re connected, choose the data you want to import.

  • In the Coefficient sidebar, choose the option to import data (usually labeled “Import from…” or similar).
  • Since Freshdesk uses objects, select the option to import Objects.
  • Find and select the “Companies” object from the list of available objects.
  • Coefficient will show you the fields available for the Companies object. Select the columns you need.
  • You can apply filters or sort the data if needed before importing.
  • Click the “Import” button to pull the Companies data into your Google Sheets.
Screenshot showing the process of selecting the Freshdesk connector and choosing the Companies object in Coefficient.

Step 3: (Optional) Set Up Auto-Refresh

Keep your Companies data current without manual effort.

  • After your data is imported, look for the auto-refresh options in the Coefficient sidebar or menu associated with your import.
  • You can set your data to refresh hourly, daily, or weekly.
  • Choose the schedule that best fits your needs.
  • Coefficient will automatically update the data in your sheet on the chosen schedule.
Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

Available Freshdesk Objects

  • Ticket Fields
  • Contacts
  • Companies
  • Agents
  • Groups
  • Roles
  • Time Entries
  • Conversations
  • Forum Categories
  • Forums
  • Topics
  • Posts
+4 more