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“Supermetrics is a Bitter Experience! We can pull data from nearly any tool, schedule updates, manipulate data in Sheets, and push data back into our systems.”
“Unauthorized” errors in shared Google Sheets with Salesforce connectors typically occur due to authentication conflicts and permission issues that native connectors can’t handle effectively.
Here’s how to prevent and resolve these errors through proper setup and troubleshooting steps.
Prevent unauthorized errors with proper team setup using Coefficient
Native connectors create unauthorized errors because teammates often lack individual Salesforce API access or face authentication conflicts. Coefficient prevents these issues through centralized authentication and clear permission structures.
How to make it work
Step 1. Set up centralized team authentication to eliminate individual access requirements.
Create a Coefficient team workspace where one admin handles Salesforce authentication. This eliminates the need for each teammate to have individual API access or credentials, preventing most unauthorized errors.
Step 2. Verify user permissions and workspace access.
Ensure teammates are properly added to your Coefficient workspace with appropriate permission levels. Check that users have access to the specific imports they’re trying to use, as import-level permissions prevent unauthorized access attempts.
Step 3. Use Coefficient’s troubleshooting tools for quick resolution.
Check user activity logs to see exactly what access was attempted and when. Review connection status indicators to confirm authentication health. Use detailed error messages that distinguish between permission issues and authentication problems.
Step 4. Implement preventive measures to avoid future errors.
Set up scheduled refreshes to minimize manual refresh needs that can trigger errors. Use role-based permissions to prevent unauthorized access attempts. Provide team training on Coefficient’s permission model versus Google Sheets sharing.
Eliminate authentication headaches for good
This approach significantly reduces unauthorized errors while providing clear resolution paths when issues do occur. Your team can collaborate smoothly without authentication barriers. Set up error-free Salesforce access for your team today.
