How to Import Call Data from Outreach into Excel

using Coefficient excel Add-in (500k+ users)

Learn how to import your Outreach Call data into Excel using Coefficient for advanced call analytics.

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Importing your Outreach Call records into Excel helps you track call volume, analyze outcomes, and optimize team performance. This step-by-step guide shows you how to set up Coefficient, pull in Call data, and automate updates.

TLDR

  • Step 1:

    Step 1. In Excel, go to Insert → Get Add-ins → My Add-ins, find “Coefficient”, and install it.

  • Step 2:

    Step 2. Open Coefficient, select “Import from Objects”, then choose “Call” under Outreach.

  • Step 3:

    Step 3. Set filters on date range or disposition, then click “Import”.

  • Step 4:

    Step 4. (Optional) Enable scheduled auto-refresh to keep call metrics current.

Coefficient sidebar menu with import, export, automations, and AI Sheet Assistant options.
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Auto-refresh options for imported data with daily, hourly, and weekly scheduling.

What Outreach Objects Are Available?

Account

  • Opportunity
  • Sequence
  • Call Disposition
  • Call Purpose
  • Compliance Request
  • Content Category
  • Content Category Membership
  • Content Category Ownership
  • Duty
  • Email Address
  • Event
  • Favorite
+21 more

Frequently Asked Questions

  • How often can I refresh Outreach Call data?

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    Manual refresh is unlimited. Use Coefficient’s scheduling to automate hourly, daily, or weekly updates.

  • Can I filter calls by date or outcome?

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    Yes—apply filters on call date, duration, disposition, or any Call field before importing.

  • What if I hit Outreach’s API limits?

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    Coefficient batches requests and respects rate limits; reduce refresh frequency if needed.

  • Can I analyze call transcripts in Excel?

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    Import transcript fields via the Call object, then use Excel functions or plugins for deeper analysis.

  • Does Coefficient support write-back to Outreach?

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    No—Coefficient is read-only. Update records directly in Outreach for any changes.

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