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Tracking return and exchange orders is crucial for e-commerce businesses to manage inventory, understand customer satisfaction issues, and optimize operations.
This guide shows you how to import ShipRocket Return & Exchange Orders data directly into Excel using Coefficient for seamless tracking and analysis.
TLDR
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Step 1:
Install Coefficient from the Office Add-ins store
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Step 2:
Connect your ShipRocket account
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Step 3:
Select Return & Exchange Orders data to import
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Step 4:
Set up auto-refresh to keep your return data current
Step-by-Step Guide to Import ShipRocket Return & Exchange Orders into Excel
Step 1: Install Coefficient Add-in and Connect to ShipRocket
Begin by installing the Coefficient add-in and connecting to your ShipRocket account:
- Open Excel and navigate to the Insert tab
- Click on Get Add-ins
- Search for “Coefficient” in the Office Add-ins store
- Click “Add” to install Coefficient to Excel
- Once installed, sign in or create a Coefficient account
Step 2: Import ShipRocket Return & Exchange Orders Data
Now it’s time to import your Return & Exchange Orders data:
- In the Coefficient sidebar, click on “Import”
- Select “Import from” and choose “ShipRocket” from the Ecommerce category
- Log in to your ShipRocket account when prompted
- Select “Return & Exchange Orders” from the available data objects
- Choose the specific fields you want to import (return ID, order details, return reason, status, etc.)
Step 3: Configure Data Refresh Settings
Set up automatic data refresh to ensure your returns data stays current:
- After importing your data, click on the “Refresh” button in the Coefficient sidebar
- Select “Auto-refresh” to set up automatic data updates
- Choose your preferred refresh frequency (hourly, daily, or weekly)
- Coefficient will now automatically update your returns data based on your selected schedule
Analyzing Return & Exchange Data in Excel
With your ShipRocket Return & Exchange Orders data in Excel, you can perform valuable analysis:
- Track return rates by product category or SKU
- Identify common reasons for returns to address quality issues
- Monitor exchange conversion to understand customer preferences
- Calculate the financial impact of returns on your business
The live connection through Coefficient ensures you’re always working with the most current return and exchange information.
Available ShipRocket Data in Coefficient
Available Objects
- Return & Exchange Orders
- Shipments
- Labels
- Manifests
- Invoice
- NDR
- Tracking
- Pickup Addresses
- Account
- Products
- Listings
- Channels
Related ShipRocket Use Cases
How to Import Products Data from ShipRocket into Google Sheets
Learn how to easily import live ShipRocket Products data into Google Sheets using Coefficient for streamlined product management and reporting.
How to Import Inventory Data from ShipRocket into Google Sheets
Learn how to easily import live ShipRocket Inventory data into Google Sheets using Coefficient for streamlined inventory management and reporting.
How to Import Countries Data from ShipRocket into Google Sheets
Learn how to easily import live ShipRocket Countries data into Google Sheets using Coefficient for streamlined country analysis and reporting.
Frequently Asked Questions
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How to get Return & Exchange Orders from ShipRocket?
You can access Return & Exchange Orders from ShipRocket by logging into your dashboard and navigating to the Returns section. From there, you can export the data manually as a CSV file. For a more streamlined approach, Coefficient connects directly to ShipRocket and imports your Return & Exchange Orders data into Excel automatically, saving time and reducing errors.
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How do I get a list of Return & Exchange Orders in ShipRocket?
To get a list of Return & Exchange Orders in ShipRocket:
- Log into your ShipRocket account
- Navigate to the Returns management section
- Apply filters if you need specific return types
Coefficient eliminates these manual steps by importing your complete return data directly into Excel with all details included.
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How do I download Return & Exchange Orders data from ShipRocket?
To download Return & Exchange Orders data from ShipRocket, navigate to the Returns section of your account, select the returns you want to export, and click the Export button to download as a CSV file. Coefficient provides a more efficient solution by creating a live connection to ShipRocket, allowing you to import and refresh return data in Excel with just a few clicks.
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How to automate importing ShipRocket Return & Exchange Orders to Google Sheets daily?
Automating ShipRocket return data imports traditionally requires custom API integration, scheduled scripts, or third-party ETL tools—all requiring technical expertise. Coefficient offers a simpler solution with its Auto-refresh feature, which can be configured to automatically update your ShipRocket Return & Exchange Orders data in Excel on a daily schedule without any coding.
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How to send email alerts about Return & Exchange Orders data from ShipRocket?
Setting up email alerts for return data typically involves creating custom notification rules through ShipRocket or building custom integrations with email services. With Coefficient, you can easily configure email alerts based on your Return & Exchange Orders data, such as when return volume exceeds a threshold or when high-value items are returned, using its built-in Automations feature.
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