Join over 350,000 GTM professionals who use Coefficient to connect data to Google Sheets and Excel. It's simple, reliable, and significantly more budget-friendly alternative to Supermetrics.
The customer support staff are rude, unresponsive and unwilling to assist you if you’d like to request a cancellation and refund. I’ve already convinced four of my colleagues to drop this horrendous tool.
We were once a happy customer, but having a cancellation button with no functionality ended up us not having canceled “on time”. Despite the fact that this very button shouldn’t be there since Aug 2022. Very sad.
It was relatively easy to set up but I found that not all records were being extracted (no filters were applied at all) and I contacted support, who said they would get their developers to look into the issue but that was weeks ago and I’ve not heard anything.
Don’t give Supermetrics your credit card details. They have refused to cancel my subscription despite my requests for the last 9 months. No response from their support team.
Honestly, my entire experience with this company has been frustrating. After signing up for their service, we haven’t received any support on how to set up the service and have had one problem after another with this solution.
Too expensive.
So expensive and still need to do some reports manually. We measure Google Ads campaigns with HubSpot, and Supermetrics didn’t have these fields integrated, you have to pay for the GSheets which is more expensive.
Overall, the connector itself works well and has plenty of data points available. What I would like more, is guidance articles on how to create various reporting options, and also more “human” error messages would be great.
Slow syncing, not good for daily tracking. Although the connector is easy to use, everything went south with bad contact syncing.
Free trial ended too quickly.
Recently had challenges with the support team. These were finally rectified, but I had to note my frustration with the instruction I was being given and finally a third representative provided clear instruction and the problem was rectified within minutes. Also, the price of Supermetrics has increased greatly over the years.
Poor data connectivity & shady business practices. The grandfathered price we had was very affordable (before they 10x’d their pricing).
This tool is easy to use and provides a unique way to provide ad hoc data to stakeholders without creating an entire dashboard and having the data refresh over a period of time! Love it.
Incredible piece of work. Hasn’t failed me since I started using it this year. Saved me hours of mindless copy and pasting work. Made my life so much easier when working on reports across multiple platforms.
A very helpful tool to import and combine data from different e.g. Search Console and Analytics. Also the automated data refreshing is nice. Easy to use and saves a lot of time!
Easy to use and so far it has been amazing.
Very straightforward and has allowed me to seamlessly connect and refresh datasets without touching a thing once it is all set up.
Wow! What an amazing plugin – it has leveled up our reporting game completely. Highly recommend.
This tool is a game changer. OMG you need to get it ASAP. Saved me months of work.
Such a great tool, try it out cause it will power-up the workflow completely!
What Coefficient has created is simply superb. From first sight on their website all the way through to installation and first use I have been stunned by how intuitive this tool is. The possibilities seem endless.
I must say, I am thoroughly impressed. From start to finish, the experience was seamless and efficient. The user-friendly interface of Coefficient made the setup process a breeze.
Importing data is a breeze; it’s the shortcut I never knew I needed. Easy to use, easy on the eyes. What really blows my mind is the analytics part β tons of functions and algorithms. I feel like a data superhero making decisions backed by solid insights.
I used to spend an hour updating sheets so that others had access to real time data. Coefficient does it all on it’s own even several times a day if I need. Saves me so much time to focus on real issues instead of manually updating sheets.
Makes life so much easier when you have to analyze the same set of data over and over again. No additional pulls, and can easily pair with data from other sources. Has definitely changed the game.
Pricing |
15+ tiers depending on your dataβs destination with a 14-day free trial. Plans typically start at $99/mo for 10 data sources to $579/mo for 60 data sources and beyond. |
Use and Reliability |
Steeper learning curve. Many new users report challenges setting up their connectors, which results in inaccurate reporting. |
Customer Support |
Customers report slow response time, often waiting weeks for issue resolution. |
Reporting |
Requires paid integrations for reporting tools like Looker Studio, adding to costs. |
Pricing |
4 simple tiers, including a Free Plan. Paid plans range from $49/month toΒ $99/user/month. Enterprise plan pricing is available on request. |
Use and Reliability |
Itβs easy as point, click, and go to automatically (and reliably) sync live data into your Connected Spreadsheet. |
Customer Support |
World-class customer support when you need it ensures minimal downtime. |
Reporting |
Access a robust library of free dashboard templates. Connect your data sources with a click and share reports with all your team for free. |
Supermetrics | Coefficient | |
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Pricing |
15+ tiers depending on your dataβs destination with a 14-day free trial. Plans typically start at $99/mo for 10 data sources to $579/mo for 60 data sources and beyond. |
4 simple tiers, including a Free Plan. Paid plans range from $49/month toΒ $99/user/month. Enterprise plan pricing is available on request. |
Use and Reliability |
Steeper learning curve. Many new users report challenges setting up their connectors, which results in inaccurate reporting. |
Itβs easy as point, click, and go to automatically (and reliably) sync live data into your Connected Spreadsheet. |
Customer Support |
Customers report slow response time, often waiting weeks for issue resolution. |
World-class customer support when you need it ensures minimal downtime. |
Reporting |
Requires paid integrations for reporting tools like Looker Studio, adding to costs. |
Access a robust library of free dashboard templates. Connect your data sources with a click and share reports with all your team for free. |
Because syncing live business data to spreadsheets should be simple, reliable, and cost-effective for anyone.
How Mutiny Automated Reporting and Found Peace of Mind with Coefficient
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